Frequently Asked Questions about the Milestone Card

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On this page we have included common questions we have found that new and prospective Milestone cardholders typically have. Hopefully these will help answer any and all questions you have about your new Milestone credit card. If we have missed your question please visit our contact page and send us a message so we can get your questions and answers added to this page.

General Card Information

What is the purpose of the Milestone Credit Card?
It’s designed for individuals with less-than-perfect credit or no credit history to help them build or rebuild their credit score.

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Is the Milestone Card a secured or unsecured card?
It’s an unsecured card, meaning it doesn’t require a security deposit.

How is the credit limit determined?
The initial credit limit is $700, but individual limits might be adjusted based on creditworthiness.

Application and Approval

Can I apply for the Milestone Card if I have bad credit?
Yes, it’s specifically designed for those with poor or little to no credit history, so no you do NOT need perfect or even good credit to be approved for this card although it is possible that your credit can be so bad that your application will be rejected.

What documents do I need to apply?
Typically, you’ll need your Social Security number, proof of income, and a valid U.S. address.

How do I Apply for a Milestone Credit Card?
The application process for the Milestone credit card is very simple. Just visit https://www.milestonegoldcard.com/pre-qualify if you don’t have an invitation code yet or https://www.milestonegoldcard.com/invite if you already have an invite code. On the pre-qualification or invite page follow the prompts to complete your application. If approved through the pre-qualification you’ll need to continue with your invite code to fill out a full application.

Can I Apply for the Milestone without an invite code?
You can fill out a brief pre-qualification form at https://www.milestonegoldcard.com/pre-qualify if you don’t yet have an invite code for the Milestone credit card.

How long does it take to get approved?
Approval can be instant or take a few days, depending on various factors including credit checks.

Fees and Costs

What is the annual fee for the first year?
The annual fees can vary from person to person depending on their credit history. When applying for the card, if approved, Concora Credit will inform you of what your annual fee will be. Per our research annual fees can range from $49 to $175/

Are there any other fees I should be aware of?
Yes, there might be a monthly maintenance fee, potential foreign transaction fees, and high interest rates on purchases.

Can the annual fee be waived or reduced?
Typically, no, but always check for any promotional offers or specific terms upon application.

Card Usage and Benefits

What benefits does the card offer?
Benefits include 24/7 account access, credit reporting to major bureaus, and zero liability for unauthorized charges.

Does using this card help improve my credit score?
Yes, by making on-time payments, your credit score can improve as the activity is reported to credit bureaus.

Can I use this card for international transactions?
Yes, but be aware of the 1% foreign transaction fee.

Payments and Account Management

How do I set up automatic payments?
Log into your online account, navigate to the payments section, and set up autopay with your bank details.

What happens if I miss a payment?
You might incur late fees, and your credit score could be negatively affected. Contact customer service to discuss options.

Can I increase my credit limit?
Yes, after demonstrating responsible use, you might qualify for a review to increase your limit.

Customer Service and Support

How can I contact customer service for the Milestone Card?
Call 1-800-305-0330 or log into your account for support options.

What should I do if my card is lost or stolen?
Contact customer service immediately to report the loss and request a replacement card.

Miscellaneous

Is there a way to check my credit score through the Milestone Card?While the card itself doesn’t offer this, using the card responsibly can help improve your score, which you can check through other credit reporting services.

Can I have more than one Milestone Card?
Generally, issuers prefer one card per person, but you might check with customer service for specifics.

How do I activate my new Milestone Credit Card?
In order to activate you new card you’ll have to first wait for it to arrive in the mail. Once you have your card in hand you can visit milestone.com/activate and follow the steps from our Milestone card activation guide.

Can Milestone cardholders setup autopay so that they don’t miss payments?
Setting up autopay to make your card payments is a great way to ensure that you never miss a payment and are well on your way to establishing great credit. Just login to your  account and visit the payments section of your account to setup autopay. From there you can select to make the minimum payment, pay your full statement balance or a custom amount.

How long does it take to get my new credit card in the mail?
New cardholders typically receive their new card in the mail in 8-14 business days.

Does the Milestone Gold credit card offer balance transfers from other credit cards?
No, due to the fact that the Milestone card and intro credit card with a very low limit it does not allow for balance transfers.

Does the Milestone Gold credit card offer zero liability for fraudulent charges?
As with all Mastercard credit cards you will be fully covered for any fraudulent charges made to your account.

How can I contact Milestone support?
You can contact Milestone credit card support at 1-800-305-0330. You can also contact support by signing in to your Milestone card account.

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