On this page we have included common questions we have found that new and prospective Milestone cardholders typically have. Hopefully these will help answer any and all questions you have about your new Milestone credit card. If we have missed your question please visit our contact page and send us a message so we can get your questions and answers added to this page.
How do I Apply for a Milestone Credit Card?
The application process for the Milestone credit card is very simple. Just visit https://www.milestonegoldcard.com/pre-qualify if you don’t have an invitation code yet or https://www.milestonegoldcard.com/invite if you already have an invite code. On the pre-qualification or invite page follow the prompts to complete your application. If approved through the pre-qualification you’ll need to continue with your invite code to fill out a full application.
Can I Apply for the Milestone without an invite code?
You can fill out a brief pre-qualification form at https://www.milestonegoldcard.com/pre-qualify if you don’t yet have an invite code for the Milestone credit card.
How do I activate my new Milestone Credit Card?
In order to activate you new card you’ll have to first wait for it to arrive in the mail. Once you have your card in hand you can visit milestone.com/activate and follow the steps from our Milestone card activation guide.
Do I need perfect credit to be approved for the Milestone card?
The Milestone card is specifically designed for individuals with poor credit history or little to no credit history, so no you do NOT need perfect or even good credit to be approved for this card although it is possible that your credit can be so bad that your application will be rejected.
Can Milestone cardholders setup autopay so that they don’t miss payments?
Setting up autopay to make your Milestone card payments is a great way to ensure that you never miss a payment and are well on your way to establishing great credit. Just login to your Milestone account and visit the payments section of your account to setup autopay. From there you can select to make the minimum payment, pay your full statement balance or a custom amount.
How long does it take to get my new credit card in the mail?
New cardholders typically receive their new card in the mail in 8-14 business days.
Does the Milestone Gold credit card offer balance transfers from other credit cards?
No, due to the fact that the Milestone card and intro credit card with a very low limit it does not allow for balance transfers.
Does the Milestone Gold credit card offer zero liability for fraudulent charges?
As with all Mastercard credit cards you will be fully covered for any fraudulent charges made to your account.
What is the annual fee for the Milestone Gold Mastercard?
The annual fees can vary from person to person depending on their credit history. When applying for the card, if approved, Genesis will inform you of what your annual fee will be. Per our research annual fees can range from $49 to $175/
How can I contact Milestone support?
You can contact Milestone credit card support at 1-800-305-0330. You can also contact support by signing in to your Milestone card account.